REVIEWS

Cooper's Water
Excellent
5.0
Based on 697 reviews
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Super happy with the service we received for the install of our water softener! Paul S was super quick and took the time to explain how it worked to me, which was extremely helpful to me since we've never had one before! Highly recommend!
Response from the owner: Tara,Thank you for the feedback and for recognizing Paul's level of service, we are blessed that he is on our team. We appreciate your business!
My Cooper’s Water technician is Abel Espinoza. He has always offered an excellent service. He delivers salt for us periodically and changed our OR filter once this year. He is very respectful, professional and punctual. Abel is a great representative of the excellent service or Cooper’s Water. Thank you!
Response from the owner: Sandra,Thank you for recognizing Abels hard work and customer service. He is a great asset to our Team. We appreciate your business.
Cooper Water Service was awesome!!! Today Mike Richard came out, diagnosed my water pressure issue, went out of his way to save me money, fixed a plumbing issue I didn’t even know I had to keep our water safe and clean, and worked to install a new water softener at my home. He wasn’t scheduled to do all this today, but he was kind enough to take care of these issues for me as we had been suffering with low water pressure for a while. He was honest, knowledgeable, kind, caring, and personable. I couldn’t have asked for a better experience! I highly recommend Cooper Water Service.
Response from the owner: Ronda,Thank you for the recommendation and the review. Mike is one of the very best! We appreciate you giving us the opportunity to earn your business.
Cooper’s Water was great to work with. My water softener stopped working after 20+ years and they got me set up within 2 weeks!!! Paul S was very professional and knowledgeable. I appreciated him taking the time to explain the system functions and display operation. Very thorough. Thank you so much for great service!!⭐️
Response from the owner: Bonnie,Thank you for trusting our Team with your water softener needs. We also appreciate you taking the time to recognize Paul's hard work!
Paul S. did a great job and explained operation of the water softening system thoroughly.
Response from the owner: Ryan,Paul strikes again! Thank you for the review of his work and for choosing Coopers Water.
SO happy to have gone with Coopers Water for our water softener. Paul S was SO QUICK with the install & gave us everything we needed to know before he left. He was very knowledgeable and kind. I would recommend Coopers Water and specifically Paul S for any and every water treatment you need. Thank you!!!!!
Response from the owner: Shannon,We are happy you are happy! Thank you for your recommendation and for taking the time to provide this review of Paul and our Team. We appreciate your business.
Paul S. was great.
Response from the owner: Isaiah & Rebekah,Thank you for taking the time to recognize Paul! He is the best. We appreciate your business.
Great customer service. We’ve had our softener & filtration system for five years. These past two years , Abel has been out to service our system and he does an outstanding job of answering my questions and explaining what he’s done. He’s also extremely polite and respectful of our home. Great company to do business with.
Response from the owner: Michele,Thank you for taking the time to submit a review and tell us about your experience with Abel. We appreciate your continued business!
Paul was so nice and informative. He explained everything to my husband and I well and thoroughly! Will use again.
Response from the owner: Thank you, Madeline. We are excited to hear you and your husband enjoyed your experience with Paul and the Coopers Team. We appreciate your business.
Paul S. was awesome. He was very efficient and knowledgeable. He did a great job explaining the unit and warranty to us once the water softener was installed. Thank you Paul!
Response from the owner: Nathan,We agree, Paul is awesome! Thank you for taking the time to recognize him. We appreciate your business and hope we can help in the future.
Paul S. installed a new water softener in our home that had never had one before. This made it a much more complicated job, but he worked hard, explained what he was doing, and made sure that everything was to my satisfaction. Plus, the cost was very reasonable! I’d highly recommend Paul S and Cooper’s Water to anyone.
Response from the owner: Daniel,Thank you for the recommendation and for trusting Coopers Water with your softener needs.
We have been using our new water softener and RO from Cooper’s water for almost 9 months and we have been extremely happy with our purchase. We shoped around for water softener and RO before we picked Cooper’s Warer and the other companies prices were outrages. It was easy to work with Coopers Water - no pushy salesmen/gals, transparent pricing and great service. Paul was our technician and he was great. He made sure everything is installed correctly and took the time to go over the equipment features and to explain me which is the right type of salt that we will need to buy. I also love that they used Duracube salt for the first load and they can even deliver it to your door. They also provide a wide range of plumbing services so I will definitely keep them in mind for the future.
Response from the owner: Todor,We love to hear when a plan comes together! Our Team works very heard on all of the things you have mentioned. Thank you for recognizing them and thank you for choosing Coopers Water!
Abel showed up for an install right on time and was so kind and professional. He also took the time to make sure we were educated and ready to go on our new softener.
Response from the owner: Kalee,Thank you for sharing your experience with Abel and Coopers Water. We appreciate your business.
Abel changed the filters on my water filtration system today. He got the job done quickly and to my satisfaction. What an awesome person!! Abel has phenomenal peopel and technical skills.
Response from the owner: Terri,Terri,Thank you for the review and for recognizing Abel, he is awesome. We appreciate your business!
Abel showed up on time, did the work quickly and well, and was clear about the service!
Response from the owner: Parker,We love it when a plan comes together. Abel has the busiest schedule of all of our technicians. We appreciate your business and you taking the time to recognize him.
Abel Espinoza came out and serviced our water filtration system and water softener. He was on time and very professional. He gave some suggestions to keep both working in proper order and a couple of things to watch out for. We will definitely continue to use Coopers Water.
Response from the owner: Tyler & Sarah,We are happy to hear this and want to thank you for continuing to use Coopers Water for your needs.
Mike R was absolutely wonderful
Response from the owner: Susan,We agree! Thank you for recognizing Mike and thank you for your business.
Abel did our yearly softener and RO service and was very helpful with some tips. Service was done quickly and professionally!
Response from the owner: Jeff,Thank you for your feedback on Abel and his service, we appreciate your business.
Called to have a tech come out to look at leaking water softener. Michael did an amazing job fixed the problem in 2 minutes then gave lots of advice on maintenance. Thanks!
Response from the owner: Caleb,We appreciate you taking the time to provide feedback on Coopers and Mikes service. Thank you for your business.
Salt delivery - 12 bsgs. Abel was very friendly and professional. Water Softener is fantastic. Highly recommend.
Response from the owner: Zarrah,Thank you for your business and your recommendation!
Abel did a fantastic job!!! We love our Coopers system!
Response from the owner: Megan,We are happy to hear you love your system, thank you for your business, we appreciate you!
Paul Sparkman was excellent and professional while completing my RO filter installation.
Response from the owner: Grant,Thank you for taking the time to recognize Paul, we agree with your sentiments! We appreciate your business a great deal.
Cooper's Water Company is fantastic! Their RO system comes with a solid five-year warranty, but I ran into a noise problem after two years. I called them, and Technician Mike R. was punctual and professional. He fixed it quickly and took the time to explain how the system works and when to change filters. Their filters are top-notch; water quality stayed great after two years. Their technicians are highly skilled and offer excellent service. I highly recommend them!
Response from the owner: Fei,Thank you for the review. We stand behind our products and our warranties. When they do not work, we will be there to take care of it instead of trying to sell something else. Thank you for your business!
Extremely happy with the installation Paul S. did great job. And all installations is perfect
Response from the owner: Rajbir,We are glad to hear you are happy with your new system and with the job Paul did. Thank you for your review and your business.
Cooper's Water has provided and serviced solutions for us three times now. They are always courteous and knowledgeable. Our last technician, Abel, was friendly and knew how to explain our RO system servicing so that we could do it ourselves in the future.
Response from the owner: Jason,Thank you for your business and continuing to support our Team. We appreciate you taking the time to share your experiences with us.
Had to have a new water softener installed today. The man who installed my system, Paul S., did a fantastic job. He was on time, did quick efficient work, took the old system out, and was very respectful. Made sure to explain everything when he was finished too. Great home service.
Response from the owner: James,Thank you for the review, we will make sure Paul sees this. We appreciate you giving us the chance to earn your business.
My husband and I recently moved to a home with a water softener and reverse osmosis system installed by Cooper's Water. Our technician, Abel, provided excellent customer service and not only completed the yearly service, but also explained in detail how the systems function.
Response from the owner: Sarah,Congratulations to you and your husband on your new home. We appreciate you giving Coopers Water an opportunity to earn your business.
Cooper’s installed a water softener for me about 5yrs ago. I recently needed to get it checked. They came out and inspected/fixed my softener. Total cost was $0. 7yr warranty on part/labor on softeners which I did not remember/know about. Definitely a 5 star worthy experience!
Response from the owner: Michael,Thank you for the review! We appreciate your continued business.
Abel came to change my water filters. He was awesome! He was punctual, efficient, friendly, knowledgeable, neat/clean, and easy to understand and communicate with-all great things! Thank you so much, Abel!
Response from the owner: Sarah,Thank you for the review of Abels service! We will make sure he knows this. We appreciate your business.!
Cooper’s come to the house and installed a water softener and RO system Paul was fantastic. He was knowledgeable and courteous as well as being tiding by making sure the home was left in pristine condition. Very pleased.
Response from the owner: Robert,We never get tired of hearing Paul's success stories! He is amazing. Thank you for the opportunity to earn your business and if we can be of any help in the future do not hesitate to call us.
Abel from Cooper’s did a great job on answering my questions about my 7-year-old conditioner. He replaced the filters and replace the injector. He was careful and cleaned up well not to leave any water or mess behind. I️ appreciate his professionalism and care. It can be intimidating being around my dog but Abel handled himself well so my dog agrees and gives him a thumbs up as well. Great work!
Response from the owner: Lizett,We love dog stories! Also love hearing this about Abel, he is a truer asset to our Team. Thank you for your business.
Absolutely phenomenal experience. Never once felt pressured to buy anything more than what I need. Paul G who installed my unit took enough time to overview and answer any questions I may have.
Response from the owner: Rebecca,This is great to hear. No pressure is by design. We do not employ any salespeople and do not provide any sales training. We offer the best products on the market and just want to provide your options. Thank you for giving us the opportunity to earn your business.
Cooper’s Water did a great job installing my water softener and RO system. During my initial call to request an estimate, Doug explained the different options and instantly provided me with a quote. I was able to schedule an installation within a few days. Technician Paul S. was highly professional, carefully moving equipment into the house, completing the work promptly, and leaving everything clean. Before leaving, he thoroughly reviewed each system’s workings and maintenance requirements. I couldn’t be more pleased with the service that Doug, Paul, and Cooper’s Water’s provided. I highly recommend them for anyone’s water conditioning needs.
Response from the owner: Shawn,Thank you for the referral and the review. It is a Team effort. We appreciate your business!
Paul S was super helpful and knowledgeable. He made us feel at ease getting a new water softener
Response from the owner: Christopher,This is great to hear! Thank you for the kind words about Paul. We hope you enjoy your new softener.
Mike did a wonderful job checking our water softener. Would easily recommend
Response from the owner: Neal,Thank you for the recommendation and for choosing Coopers Water.
Paul did a great job on the install of our RO unit. Very informative and very professional. I would recommend Coopers Water to anyone looking for a home RO Unit.
Response from the owner: Brian,Thank you for taking the time to review and recommend Coopers Water and for recognizing Paul, he is outstanding. We apprecaite your business.
Cooper Water proved once again how exceptional customer service creates return business and outstanding referrals. Cooper installed a Soft Water and RO System in our new home as they had previously in our old home. Later, we called requesting an auxiliary bar faucet be added to the system. Quickly, Doug Smith, Cooper GM called, he had pictures of our new installation and could talk thru options with us over the phone.Mr. Richard Carr, a very knowledgeable and experienced technician was dispatched to install our new faucet, it was exactly what we wanted, and without any mess or delays.Cooper Water is an OUTSTANDING service company. They are a pleasure to highly recommend to anyone for Water-softenerand RO systems. They are fairly priced, professional and all about quality andservice!
Response from the owner: Scott,Thank you for the referral, review, and your repeat business. Our people and their work ethic are second to none and we are proud of them.
always have a great experience when we have service!! I love this company and water is so clean!!
Response from the owner: Natalie,We are so happy you enjoy your water! Thank you for your business.
Had a water softener system installed at my mom’s home. From the initial call, they were very knowledgeable and prompt. Install was scheduled a few days after my initial inquiry. Paul S arrived on time, worked very efficiently, and did a very clean install. He also took the time to explain the system and things to look for in use. Have had many different companies install systems over the years and I was very impressed by the quality of work performed. Would recommend them to anyone who asks.
Response from the owner: Tyler,Thank you for the recommendation and the opportunity to help with the water in your mom's home. We appreciate you both.
Great experience! Paul S. installed quickly and professionally and gave a great overview after installation to make sure that I knew how to use the water softener.
Response from the owner: Lynette,Thank you for taking the time to review your experience with Paul and our Team. We appreciate the opportunity to work with you and earn your business.
I appreciate Cooper’s Water taking the time to explain the differences in the softeners. Some companies we were shopping around with just provided a flyer or wouldn’t provide any information without allowing somebody to enter your home. Install was quick and painless. Paul S. did a fantastic job and took the homeowners into consideration without even asking when it came to the placement of the systems. Would highly recommend.
Response from the owner: Charles,Thank you for the recommendation. Customer reviews of their experiences with our Team is what sells. We do not employ a sales staff. Our Team, their service, and our products are second to none and we are proud of them all.
Paul S. did great job and we appreciated his time, patience and explanation. He is really guy. 😃 he did a super job!
Response from the owner: David,Thank you for recognizing Paul, he is one of the very best! We appreciate your business.
We decided to go with Cooper’s Water because the people we know that live in downtown Indy go with Cooper’s Water. And we are glad we did!Paul S. was the technician who installed the system and did the pre-plumbing all in 40 minutes! He is great to work with as he made sure we understood our new system.Cooper’s Water took care of us. So thank you as our hair is now feeling great again 🙂
Response from the owner: Hayley,Thank you for the review and we are excited to hear about this referral from a friend as well. It is our best advertising! We appreciate you giving us the opportunity to earn your business.
Paul S. installed my water softener. He patiently answered all my questions. He was super knowledgeable. Excellent at what he does!!
Response from the owner: Jennifer,We agree, Paul is SUPER. Thank you for taking the time to recognize him. We appreciate your business.
Response from the owner: Lesa,Thank you for the review!
Mr. Paul S did a phenomenal job installing and explaining what all needs to be done with the water softener and RO system. He was prompt, professional and very informative! Thank you for such great post worthy service!
Response from the owner: Symona,Thank you for taking the time to submit a review. Paul is one of the very best. We appreciate your business.
Abel just came out to replace our reverse osmosis filters. He was very knowledgeable, friendly, and courteous during our appointment. He also took the time to answer some questions about our water softener and verified the settings were set properly. Great service!
Response from the owner: Chad,Thank you for the review of Abel and his work. We are fortunate to have him on our Team. We appreciate your business.
Coopers is my go to for reverse osmosis systems - they have repaired and serviced our system regularly. The technicians are knowledgeable, on time, and clean up! Highly recommend
Response from the owner: Sarah,Thank you for your continued business and for taking the time to submit a review.
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